Third leg of the stool

Your solution can be the logical choice with its features, functions, and technical architecture lined up perfectly with your customer’s needs.

Your solution can be the financial sound choice with reasonable prices, a solid implementation plan, and a bullet-proof return-on-investment business case behind it.

But the third leg of the stool calls for a passionate, emotional reason for doing the project in the first place.  It might be solving a pain, it might be enabling a vision, it might be some kind of political win for one of the players;  if your customer can’t express and you can’t mine the reason they’ve gotta do it, then it won’t happen.

People don’t buy into a timeshare because it’s a good investment; they envision themselves with with a week or two reserved in Aspen and Miami every year.

When qualifying the deal, determine the passion and satisfy it.  The customer will move mountains to make the functional and financial justifications fall into place.

Advertisements
Tagged , ,

Have something to add?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: